Digicode - Support


This area is available to clients who wish to post support requests, set a follow-up date or check their email.

If you are a client, please use the login form to access your account information and work status.

Email Address: Password:

If you are not a client, but would like more information, please feel free to contact us with any questions you may have and we will try to respond as soon as possible.

In addition, if you would like to know more about what we can do for your network, you can request a free 1 hour consultation here.

In the mean time, here are some basic things your company should consider, when looking into the prospect of an internet server:

Do you use FTP?...Hmmm...Well, do your users use it to connect to your server from *outside* your local network?...

Well, consider this: FTP uses plain-text passwords for user authentication. That means any user FTPing to your server from outside your network, is giving out their password to anyone using a network sniffer...Ouch.

Our solution? Try using WinSCP instead.

WinSCP is a client application that works very much like your ftp client, but it uses an encrypted protocol, thereby ensuring that your security is not compromised by unwanted guests.

Now, you are probably wondering 'What other applications are vulnerable?'. Well, if you have ever used telnet, be aware that it has the same problem.

Fortunately, there is a solution for that as well: SSH. For Windows and Mac clients, click here.

You may have noticed the link sends you to the OpenSSH site. That is because it is Open Source, which we encourage whenever possible. However, if your company is interested in a commercial version, there are many to choose from, but we think Secure CRT by Vandyke Software is among the best.